Please help us by booking your treatments, as we are following the Governor's protocol, reducing our capacity, and struggling to keep our staff employed. We have tried to expand our hours to better service you - currently running 10am-8pm. Hair stylists are typically available 10-4, longer on Wednesdays. Use our CONTACT page for WhatsApp queries or to send email. Or simply call (286330) or drop in. We do not charge you for canceled appointments, nor do we add tax and service charges to your bill. No fee for credit cards either.
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Our business plan, since we opened in 2003, has been to provide the same quality services as the five star hotels, but at a more reasonable price. This primarily means cleanliness and professionally trained staff. But it also means the kind of service that you get from a mom and pop store, not a chain. We use quality ingredients, often imported, and tools are sterilized both with alcohol and UV light. We do not have "junior stylists" or trainees. Our hair stylists have a minimum of ten years working with tourists.
Masseuses have a minimum of two years work before we even hire and train them in our specialties. We try to give a good range of services without overwhelming the customer with choices. Yes, we have considered stone massage and we have offered bamboo massage, but at the end of the day our customers want the skilled hands of our therapists. Please feel free to give us feedback on TripAdvisor, Google Review, or even better, a direct message to me via the Contact Page.